QBE Toursafe Travel Insurance Contact Us About Us Terms and Conditions
International Benefits Australian Benefits
QBE Travel Insurance
View QBE Benefits and Limits
View QBE PDS Information
QBE Online Information
Travellers Assistance
Existing Policies
Claims
QBE Visiting Friends & Relatives (VFR) Travel Plan and Benefits
This travel plan is designed for travellers who are going overseas for a maximum of 6 months to stay with friends or relatives for a minimum of 50% of their trip.

Cover for medical and non medical evacuation and repatriation, medical and dental expenses, cancellation or holiday deferment costs, emergency travel arrangements and accommodation, luggage (in transit only) replacement travel documents. (No pre-existing medical condition cover available). This policy does not provide cover for any snow sports.
QBE Travel Insurance - Swine Influenza Coverage info

Are you or your family travelling overseas to visit family or friends?
Even if you have only purchased an airline ticket, you still could be faced with unexpected medical and dental costs or have your luggage go astray. When choosing a cover for overseas travel, make the choice you are most comfortable with so you can enjoy your trip, without worrying about..'If only
QBE Toursafe Visiting Friends and Relatives (VTR) Travel Plan
QBE Toursafe Visiting Friends and Relatives (VFR) Travel Plan is designed for travellers who are going to stay with friends or relatives overseas.
REGION A ... For USA Canada, South and Central America and Antarctica
REGION B ... For all destinations other than those listed in Region A unless in transit
Guidelines
*
This Toursafe travel plan is only available to residents of Australia who are travelling overseas to visit friends or family for a minimum of 50% of your trip and must be issued prior to the commencement of your trip
*
The terms and conditions of the policy are subject to the laws of the Australian state or territory where the Certificate of Insurance is issued. You agree to submit to the jurisdiction of the courts of the state or territory
*
 There is no cover under this policy once you have returned to your normal place of residence within Australia
*
Whilst this policy can be extended behond the original trip the maximum duration available is 6 months from departure date.
*
 An excess of $100 applies to each claim except under Sections B4, D1 and F2
*
 This QBE policy does not provide cover for any snow sports.
*
 You must purchase the Toursafe travel plan according to your destination.
*
There is no cover under this QBE policy for an existing medical condition (including pregnancy). Refer Definitions section of the Policy Wording and Section headed Existing Medical Condition (including pregnancy)
*
If you have an existing medical condition (including pregnancy) please ask us about other travel insurance products which may be available
*
 Per Adult includes any accompanying financially dependant child or children under 25 years
*
 This policy is not available to travellers 65 years of age or over at the time the Certificate of Insurance is issued
*
 There is no provision to suspend this policy during the period of insurance.
*
 You cannot purchase insurance more than 12 months prior to travel.
*
 You cannot substitute the nominated insurer, whose name appears on the Certificate of Insurance.
*
 If you wish to obtain details of stamp duty and taxes please call QBE on 1300 791 948
QBE Toursafe Visiting Friends and Relatives - Schedule of Benefits
Per Adult (includes any accompanying financially dependant child or children under 25 years)
This list is a summary of some of the benefits covered by this QBE policy and the applicable limits.
Please refer to the relevant section of the Policy Wording for full details of cover.
General Exclusions which apply to all sections of this policy
Schedule of Benefits
Sections
Applicable Limits
Cancellation Or Holiday Deferment Costs
A1
$10,000
Emergency Travel Arrangements And Accommodation Expenses
A2
$500,000
Medical Expenses B1 $500,000
B1
$500,000
Dental Expenses
B2
$500,000
Dental Expenses Due To Sudden And Acute Pain
B3
$1,000
Emergency Accommodation Expenses
NO EXCESS
B4
$2,500
$250 Sublimit per day
Medical And Non Medical Evacuation And Repatriation
C
$500,000
Travel Delay
NO EXCESS
D1
$1,000
Luggage And Personal Effects (In transit only)
F1
$5,000 Overall Limit
$500 Item Limit
Emergency Luggage
NO EXCESS
F2
$200
Replacement Passports And Travel Documents
F3
$1,000
Personal Liability
H1
$1,000,000
For international travel, always confirm the status of your destination with the Department of Foreign Affairs and Trade (DFAT) on their web site...smarttraveller.gov.au DFAT has complete travel related advice and information
24hr World-Wide Emergency Assistance
When disaster strikes and the unthinkable happens, it's reassuring to know someone back home is ready to take your call and assist you. The dedicated QBE - OMEGA travellers' assistance teams are on call 24 hours a day, 7 days a week to provide you with assistance when you need it most. QBE's in-house emergency assistance service OMEGA has been providing help to travellers since 1992. Whether it is in Vietnam or Canada, one call connects you to someone back home. It's comforting to know the person you are speaking to, is part of the QBE Travel team of trained medical and insurance specialists, who can make decisions regarding your situation and provide assistance when you need it the most.
Although this sounds like a lot of work when you are already busy planning a holiday trip overseas, the following steps can make it much easier to process your claim:
.
Make a list of the items you are taking with you, especially new or expensive items.
.
Gather up original receipts and credit card statements.
.
Obtain current valuations for valuable items where possible.
.
If you can't find receipts, take photos of these items.
.
Leave all of this documentation at home, where you can access it in the event you need to make a claim.
MATTERS YOU NEED TO KNOW ABOUT
Cooling off Period ... If, having purchased the policy, you want to return it, you can do so within 14 days of receiving the Certificate of Insurance and obtain a full refund, provided no right or power has been exercised under it by you (eg no claim has been made) and your trip has not commenced. QBE's Distributor will arrange for a refund of the amount payable within 15 business days of you cancelling your policy. The Cooling Off Period does not apply to policy or trip extensions.
Confirming Transactions ... A Certificate of Insurance must be issued once you have completed your application form and you have paid the appropriate premium. If you want to confirm a transaction, for example whether the Certificate of Insurance has been issued, you may contact us in writing or by phone.
General Advice Warning [GAW] the advice has been prepared without taking into account the client’s needs, objectives or financial situation. You should read the Product Disclosure Statement [PDS] relating to the product before making any decision about whether to acquire the product. You should be aware that exclusions do apply. For detailed information about the benefits, exclusions, and the process for making a claim please read the full Policy Wording attached to the policy.
Global Surf Travel Pty Ltd (ABN 79 083 338 649) is an Authorised Distributor for Toursafe Travel Insurance from QBE Insurance (Australia) Limited ABN 78 003 191 035 (AFSL 239545)